Terms of Service

By accessing or using the Xeleqt platform, website, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Services. These Terms apply to all visitors, users, and others who access or use the Services, including any organizations that have entered into a separate subscription or service agreement with Xeleqt.

Xeleqt provides an operational intelligence platform including hardware devices (wearables, vehicle trackers, environmental sensors), software systems (Crystal AI, Crystal Metro), and related services for workforce management, fleet tracking, and worksite operations monitoring. The specific features and services available to you depend on your subscription plan and any hardware deployment agreements you have entered into with Xeleqt.

To access certain features of our Services, you may be required to register for an account. You agree to: • Provide accurate, current, and complete information during registration • Maintain and promptly update your account information • Keep your login credentials confidential and not share them with third parties • Accept responsibility for all activities that occur under your account • Notify Xeleqt immediately of any unauthorized use of your account

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to: • Use the Services in any manner that violates applicable laws or regulations • Attempt to gain unauthorized access to any portion of the Services • Interfere with or disrupt the integrity or performance of the Services • Reverse engineer, decompile, or disassemble any software component of the Services • Use the Services to collect or harvest data without authorization • Upload malicious code, viruses, or any other harmful content

The Services and all associated content, features, and functionality — including but not limited to software, text, graphics, logos, and data — are owned by Xeleqt and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Services for your internal business purposes during your subscription term. This license does not include the right to sublicense, sell, or otherwise transfer access to third parties.

Hardware devices provided by Xeleqt remain the property of Xeleqt unless otherwise specified in your purchase or lease agreement. You agree to: • Use hardware devices only for their intended operational purposes • Maintain devices in good working condition • Report damage or malfunction to Xeleqt promptly • Return devices upon termination of your agreement if required under lease terms

You retain ownership of all operational data generated by your use of the Services ("Customer Data"). By using the Services, you grant Xeleqt a limited license to process Customer Data solely to provide and improve the Services. Xeleqt may use aggregated and anonymized data derived from your use of the Services for product improvement, analytics, and industry benchmarking purposes, provided that such data cannot be used to identify you or your organization.

Subscription fees are due in accordance with your subscription agreement. Lease-to-own arrangements are governed by the terms of your separate lease agreement. Failure to pay amounts due may result in suspension or termination of your access to the Services. All fees are non-refundable except as expressly provided in your agreement or as required by applicable law.

To the maximum extent permitted by applicable law, Xeleqt shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use the Services. Our total liability for any claim arising out of or relating to these Terms or the Services shall not exceed the amounts paid by you to Xeleqt in the twelve months preceding the claim.

Either party may terminate these Terms or your subscription upon notice if the other party materially breaches these Terms and fails to cure such breach within 30 days of written notice. Upon termination, your right to access and use the Services will immediately cease. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Cebu City, Philippines.

Xeleqt reserves the right to modify these Terms at any time. We will provide notice of material changes by posting an updated version on our website or notifying you by email. Your continued use of the Services after changes take effect constitutes your acceptance of the revised Terms.

If you have any questions about these Terms, please contact us at: Xeleqt Cebu, Philippines Email: hello@xeleqt.com