Privacy Policy

We collect information you provide directly to us when you use our platform, request a demo, or contact us. This includes: • Contact information (name, email address, phone number, company name) • Account credentials and profile information • Operational data transmitted through Xeleqt hardware and software systems • Usage data and analytics generated through your interaction with our platform • Communications you send us including support requests and feedback

Xeleqt uses collected information to: • Provide, operate, and improve our operational intelligence platform • Process transactions and send related information • Send technical notices, updates, and support messages • Respond to comments and questions • Monitor and analyze usage patterns to improve user experience • Detect and prevent fraudulent transactions and other illegal activities

We do not sell, trade, or rent your personal information to third parties. We may share your information with: • Service providers who assist in our operations under strict confidentiality agreements • Business partners with your consent • Law enforcement or government authorities when required by law • Successor entities in connection with a merger, acquisition, or sale of assets

Xeleqt implements industry-standard security measures to protect your data: • All data is encrypted in transit using TLS 1.2 or higher • Operational data stored at rest is encrypted using AES-256 • Access controls restrict data access to authorized personnel only • Regular security audits and vulnerability assessments are conducted • Incident response procedures are in place for any potential breaches

We retain your personal data for as long as your account is active or as needed to provide services. Operational data from deployed devices is retained according to your subscription agreement. You may request deletion of your data at any time by contacting us at hello@xeleqt.com.

Depending on your location, you may have the right to: • Access the personal information we hold about you • Correct inaccurate or incomplete information • Request deletion of your personal information • Object to or restrict processing of your information • Request portability of your data To exercise these rights, contact us at hello@xeleqt.com.

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie settings through your browser. Disabling cookies may affect certain features of our platform.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us at: Xeleqt Cebu, Philippines Email: hello@xeleqt.com